Cookie Policy
Last updated
Which cookies the Phrasebook Club website uses and how you can manage them.
What are cookies?
Cookies are small text files that a website stores on your phone, tablet or computer. They help a site remember who you are, keep you logged in and show us how pages are used. Similar tools, such as local storage and pixels, work in much the same way, and we include them when we say cookies.
Why Phrasebook Club uses them
We run an online language school for learners in the UK, so our site needs to remember your login, your class bookings and your preferences. We also want to know which pages help people choose between Spanish, French, Italian and German courses, and which pages need fixing.
Types of cookies we use
Strictly necessary cookies. These keep the site secure, remember your login and carry your booking through checkout. The site cannot work properly without them, so they do not need your consent.
Preference cookies. These remember choices such as your language of interest, your cookie settings and your display options.
Analytics cookies. These give us anonymous counts of visits, pages viewed and how people move around the site. We use them only if you accept.
Marketing cookies. If we use them, they help us measure our advertising and show relevant messages on other sites. They are switched off until you agree.
First party and third party cookies
Some cookies are set by us. Others are set by providers we work with, such as analytics, video conferencing or payment services, and those providers have their own privacy policies. We choose partners carefully and only keep the ones we need.
How long they last
Session cookies disappear when you close your browser. Persistent cookies stay on your device for a set period or until you delete them. The duration depends on the purpose, and you can see details in the cookie settings panel on our site.
Managing your choices
When you first visit, a banner asks whether you accept non-essential cookies. You can accept, reject or choose by category, and you can change your mind at any time through the cookie settings link in the footer. You can also block or delete cookies in your browser settings. Each browser works a little differently, so check its help pages. If you block strictly necessary cookies, parts of the site such as login and booking may stop working.
The law behind this
We follow the Privacy and Electronic Communications Regulations 2003 and UK GDPR. Where cookies collect personal data, our Privacy Policy explains how we use it and what your rights are.
Changes to this policy
We may update this policy when we add or remove cookies. The current version is always on this page.
Contact us
Questions about cookies? Email [email protected], call +44 117 8071212 or write to Phrasebook Club, 153 Kings Road.